- Employment
- Full-time
- Seniority
- Supervisor
- Compensation
- $44,000–48,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Nov 3, 2026
About Swatch
Swatch is an iconic Swiss watchmaking brand that has redefined timekeeping through bold design, precision engineering, and a democratic spirit of creativity since 1983. As an employer, the brand offers an energetic, international environment where innovation, craftsmanship, marketing flair, and cultural relevance converge. Employees are invited to contribute to a house known for challenging convention, celebrating individuality, and bringing Swiss quality to a global audience. With the strength of the Swatch Group behind it, Swatch provides opportunities across product development, retail, communications, operations, and digital transformation, attracting talents who thrive at the intersection of design, technology, and contemporary lifestyle.
The Assistant Store Manager supports the Store Manager in overseeing Swatch store operations, coaching the sales team, driving sales and meeting operational objectives. The full-time role averages 40 hours per week, requires open availability and may involve more than 40 hours, including certain holidays and blackout dates; starting base pay is CAD 44,000–48,000 annually, plus a monthly performance bonus.
Role & Responsibilities
- Coach and support the sales team to enhance customer experiences, achieve sales targets, strengthen product knowledge and monitor performance.
- Assist in managing store efficiency, ensuring adherence to procedures, controlling inventory and resolving inventory discrepancies.
- Support recruitment, staff development and disciplinary processes, and contribute to staff evaluations and development plans.
- Help maintain store presentation standards.
- Uphold workplace safety and serve as a role model for company policies and procedures.
- Support all aspects of store operations, motivate and guide staff to drive sales growth, meet operational objectives and ensure compliance with company policies and procedures.
Qualifications
- At least 2 years of retail leadership experience, preferably in fashion and/or accessories.
- Strong verbal and written communication skills, including relationship-building skills.
- Availability for opening and closing shifts, with flexible hours including weekends and holidays.
- Effective leadership skills to mentor and motivate a retail team.
- Results-oriented, with a high level of energy and enthusiasm.
- Ability to communicate clearly, concisely and understandably.
- Ability to work independently and in a team environment; self-starter.
- Intermediate computer skills and working knowledge of MS Office.
- Experience working with POS systems.
Skills
Experience
At least 2 years of retail leadership experience, preferably in fashion and/or accessories.
Workplace
The successful candidate will be located in Etobicoke, Ontario, Canada, with easy access to Toronto.
Explore jobs in Ontario or in Canada.
Compensation
The base compensation for this position ranges from CAD 44,000 to CAD 48,000 per annum.
Benefits
Paid vacation, paid sick days, health benefits including dental and vision coverage, life insurance, RRSP contributions with company match, and a company discount. Monthly performance bonus.
Culture
Swatch fosters a vibrant, creative workplace where Swiss precision meets bold self-expression and accessible design. As an employer, it encourages innovation, collaboration, and a playful entrepreneurial spirit, bringing together diverse teams across retail, design, marketing, and operations in a dynamic international environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Retail Manager», «Deputy Store Manager», «Assistant Boutique Manager», «Retail Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.