- Location
- Vancouver British Columbia Canada
- Address
- 650 West 41st Avenue, Vancouver, BC V5Z 2M9 View map
- Employment
- Full-time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 14, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. is seeking a full-time, permanent Loss Prevention Supervisor for its Vancouver Oakridge Park location. The role leads the security team, oversees loss prevention and physical security, and supports emergency readiness while contributing to an elevated client experience; pay ranges from CAD 25 to CAD 33.70, depending on relevant skills and experience, with eligibility for sales commission.
Role & Responsibilities
- Lead, develop, and support security team members to protect employees, clients, and company assets while elevating the store experience.
- Partner with Security Managers to address security-related business needs and lead the team in delivering a positive client experience; contribute to store safety, profitability, and service.
- Maintain Global Protection Standards.
- Lead and motivate security teams to focus on MPS, door coverage, employee awareness training, and safety.
- Partner with Operations and Security Management to identify opportunities to reduce shrink.
- Optimize security schedules with Security Management to maximize coverage during peak hours, events, overnight periods, and facilities support.
- Support emergency preparedness and incident management efforts, including serving as the point person during an emergency.
- Work with the Security Manager to ensure physical security systems and equipment function as expected.
- Maintain physical security systems and maintenance schedules to standard, including CCTV, alarms, radios, locks, keys, and perimeter doors and gates; initiate and follow up on repairs as needed.
- Conduct vulnerability evaluations and other tasks as directed by Security Management.
- Deepen client relationships to foster lifetime loyalty and increase overall spend.
- Manage the security team in delivering luxury security with a customer-centric approach.
- Partner with store management on initiatives and cross-functional work that elevate the client experience.
- Coach staff to acknowledge clients as they enter and leave and provide a consistent, gracious greeting.
- Maintain a professional, calm demeanor when interacting with clients and employees, regardless of the situation.
Qualifications
- Valid security license.
- High school diploma.
- Ability and availability to work retail store hours, including nights, weekends, and holidays.
- Highest level of integrity.
- Ability to communicate verbally and in writing with customers and employees.
- Strong computer skills.
- A sense of urgency, with the ability to identify problems quickly and take appropriate action.
- Openness and ability to approach people and problems in a way that fosters cooperation and participation toward a common goal.
- Strong interpersonal skills, including the ability to work with geographically remote individuals.
- Authorization to work in Canada or the country where the position is based.
- Experience in a retail or security environment.
- One to two years of prior experience in a security-related position with an emphasis on customer service.
Skills
Experience
Minimum 3 years; preferred: one to two years in a security-related position with a customer-service emphasis, and experience in a retail or security environment.
Education
High school diploma.
Workplace
This position is based in Vancouver, British Columbia, Canada.
Explore jobs in British Columbia or in Canada.
Benefits
Eligible for sales commission. Accommodations are available for applicants with disabilities throughout the hiring process.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Security Supervisor», «Retail Security Supervisor», «Asset Protection Supervisor», «Store Security Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.