Tommy Hilfiger Senior Sales Associate
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
Tommy Hilfiger seeks Senior Sales Associate in Mirabel, QC. Full-time retail sales role with customer service, merchandising, and operations responsibilities.
Role & Responsibilities
- Generate maximum sales potential while maintaining Tommy Hilfiger service standards
- Cultivate a loyal customer base through effective data collection and exceptional service
- Stay current with product assortment, promotional campaigns, and special events to communicate offerings and maximize sales opportunities
- Provide consistent positive in-store experience by treating all clients and employees fairly and equally
- Maintain active floor coverage by greeting every customer in assigned zone and prioritizing guest interaction before administrative tasks
- Represent the brand through professional personal appearance and demeanor
- Execute opening and closing checklists as prescribed by management to ensure store readiness
- Process all point-of-sale transactions including refunds, exchanges, merchandise credits, gift cards, and drawer cash-outs
- Perform cash drawer reconciliation and secondary fund verification in safe when requested
- Monitor sales floor and back-of-house for loss prevention and report unusual internal or external activity to management
- Restock products consistently and adequately on sales floor
- Adhere to visual merchandising standards and execute markdown procedures
- Ensure displays, fixtures, and overall store cleanliness meet brand standards
- Assist with the development of junior sales associates
- Participate in team meetings and brief huddles as required
Qualifications
- Ability to lift minimum 40 pounds regularly
- Capability to stand for extended periods
- Flexibility to work variable schedule including evenings, weekends, and holidays as determined by management
Skills
Experience
Previous retail sales experience preferred; demonstrated success in customer-facing retail environment with proven ability to meet sales targets.
Education
Secondary education or equivalent required.
Workplace
This position is based in Mirabel, Quebec, Canada, within easy reach of Montreal.
Benefits
Comprehensive health insurance coverage (medical, vision, dental, life insurance), RRSP and TFSA retirement plans (above-market rates for eligible associates), paid company holidays, paid time off, flexible and seasonal scheduling options, wellness programs and resources, tuition reimbursement and educational scholarship program, employee discount at warehouse locations and e-commerce sites.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Lead Sales Associate», «Senior Sales Advisor», «Principal Sales Associate», «Senior Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.