Van Cleef & Arpels Boutique Director
- Location
- Vancouver British Columbia Canada
- Address
- 1069 Alberni Street, Vancouver View map
- Employment
- Full-time
- Seniority
- Director
- Compensation
- $180,000–195,000/year
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 9, 2026
About Van Cleef & Arpels
Founded in 1906 on Place Vendôme, Van Cleef & Arpels is a High Jewelry Maison renowned for poetic creativity, exceptional savoir-faire, and an enduring culture of transmission. As an employer, the Maison offers a refined environment where artisans, designers, retail experts, and corporate teams contribute to creations that unite technical mastery with emotion and wonder. Guided by excellence, discretion, and a deep respect for heritage, Van Cleef & Arpels encourages collaboration, curiosity, and continuous learning across its international network. Employees join a house where craftsmanship is celebrated, client relationships are cultivated with elegance, and each career may help preserve and renew a remarkable legacy.
The Boutique Director leads Van Cleef & Arpels boutique operations, sales strategy, team development, client growth and service quality, while representing the Maison at events and coordinating inventory and launches. The role is full-time, includes travel up to 50% and flexible hours, and offers an annual salary of $180,000–$195,000 plus bonus eligibility.
Role & Responsibilities
- Deliver sales targets defined in the store action plan developed with the Senior Vice President, Retail and Regional Director, focusing on short- and long-term strategic and financial objectives; lead boutique management and strategic development, including High Jewelry.
- Enhance the quality and protect the integrity of the Van Cleef & Arpels image in the store’s market.
- Identify success profiles and plan talent development, define career paths and advancement opportunities, and monitor and supervise boutique team members.
- Generate new clients and develop innovative business ideas.
- Represent Van Cleef & Arpels at meetings, events, charity dinners and other work-related functions in the U.S. and abroad, with extensive travel.
- Manage optimal inventory and model-stock levels in coordination with the Supply Chain Department.
- Initiate activities for new product launches and events to increase market visibility and net sales.
- Help develop store personnel performance goals and update management through reporting mechanisms; deliver the highest levels of customer service to support sales growth.
- Attend international functions including Codir Des Codir, Maison Committee, Retail Conferences, SIHH and High Jewelry trips with the President & CEO, Senior Vice President, Retail and Regional Director.
Qualifications
- Bachelor’s degree in a related field; a master’s degree in business is preferred.
- Multi-unit or high-volume experience, ideally in luxury retail or hospitality.
- Ability to manage multiple projects simultaneously and prioritize effectively.
- Strong computer skills in SAP, Excel, Word and PowerPoint.
- Excellent written, verbal and interpersonal communication skills.
- Willingness to travel in the U.S. market and internationally up to 50% of the time.
- Ability to work flexible hours, including evenings, weekends and holidays, as required.
- Ability to stand for long periods.
- Fluency in French or Mandarin is an asset.
Skills
Experience
Multi-unit or high-volume experience, ideally in luxury retail or hospitality.
Education
Bachelor’s degree in a related field; a master’s degree in business is preferred.
Workplace
The successful candidate will be located in Vancouver, British Columbia, Canada.
Compensation
The base compensation for this position ranges from USD 180,000 to USD 195,000 per annum.
Benefits
Medical, dental and vision coverage; health savings and flexible spending accounts; life insurance and disability benefits; 401(k) with employer match; paid time off; wellness reimbursement; employee assistance program; volunteer days off. The role is bonus eligible.
Culture
Van Cleef & Arpels fosters a refined and collaborative workplace culture rooted in exceptional craftsmanship, creativity, and the transmission of savoir-faire. As an employer, the Maison values curiosity, precision, and collective excellence, offering an environment where employees contribute to timeless creations while upholding a deep respect for heritage, beauty, and client experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Van Cleef & Arpels, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Store Director», «Retail Director», «Luxury Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.