Work areas and activities away from customers or guests, such as a stockroom, kitchen or service office.
Back of house covers the spaces and work that support service away from the customer-facing area. In retail, the stockroom is a typical example, where staff receive merchandise, organize stock and prepare replenishment for the sales floor. The division describes a function rather than a fixed boundary between employees, since a sales adviser may also help with stockroom work. Back-office administration forms part of this wider activity, while physical stock handling also belongs here. Keeping these functions coordinated helps products move from storage to the point where customers need them.
In job listings
Stone Island needed a Seasonal Sales Support Advisor in Toronto to work across front and back of house. The role partnered with Client Advisors and store leadership on product flow, replenishment and store organization, linking work behind the scenes with the increased demands on client service. Search local jobs for “back of house”.
