Luxury Lexicon 20 terms

Data terms

Terms for managing data, checking its quality and using it in business decisions.

All groups

A

A/B testing
Comparing two versions of something with separate groups to measure which better achieves a defined outcome.
Average transaction value
Sales value divided by the number of transactions during a period.

B

Business intelligence
Turning business data into reports and analysis that support decisions.

C

Conversion rate
Conversion rate measures the proportion of a defined audience that completes an action.
Customer segmentation
Grouping people by relevant characteristics or behaviour to make communication and service more appropriate.

D

Data governance
The responsibilities and rules for managing data quality, access and use.
Demand planning
Estimating future customer demand to guide purchasing, production and stock decisions.

F

FP&A
Financial planning and analysis: budgeting, forecasting and analyzing financial results to support decisions.

G

GDPR
GDPR stands for General Data Protection Regulation, a set of rules governing the handling of personal data.

K

KPI
Key performance indicator: a measure used to assess progress toward a specific business goal.

M

Master data
Core records shared across activities, such as product, customer and supplier details.

N

Net Promoter Score
A customer feedback measure based on how likely people are to recommend an organization.

P

Pivot table
A spreadsheet tool that groups and summarizes data so it can be compared by category.
Power BI
Microsoft software for connecting data, analyzing it and presenting reports and dashboards.

R

ROI
Return on investment: a measure comparing the return from an investment with its cost.

S

Sell-through
Sell-through measures how much of the stock available over a specified period has sold.
SQL
A language used to retrieve and work with data in relational databases.

U

Units per transaction
The average number of items sold in each transaction.

V

Variance analysis
Examining the difference between actual results and a budget, forecast or other comparison, and explaining its causes.
VLOOKUP
An Excel function that finds a value in the first column of a range and returns a value from another column in the same row.

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