Employee assistance program: employer-arranged support for personal or work-related concerns, with services that vary by provider.
An employee assistance program gives employees a route to support when personal difficulties or workplace concerns affect their well-being or work. Counselling and referrals are possible services, but the provider determines what help is available and who can use it. Access may extend to family or household members under the employer’s arrangements. The benefit description should explain how to contact the service and where to find its terms. Availability, confidentiality arrangements and service limits need to be checked for that service, since one employer’s offer does not establish another’s.
In job listings
Richemont offered its Mississauga watchmaker an employee assistance program that employees and members of their households could use for support with personal difficulties. Household access was explicit in this offer. The available services and how to reach them would depend on the program’s terms. Search local jobs for “human resources”.