GDPR stands for General Data Protection Regulation, a set of rules governing the handling of personal data.
The European Union’s GDPR can apply to an organization outside the EU when it offers goods or services to people in the EU or monitors their behaviour there. A Toronto address alone does not settle whether an activity falls within its scope. Separate Canadian federal and provincial privacy laws can govern the collection and use of customer information. For a client experience team, the useful question is which records, activities and markets a responsibility covers.
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Hermès asked a Toronto client experience manager to train colleagues on data collection and GDPR compliance. A Canadian role can also carry Canadian privacy obligations, which are a separate matter. Search local jobs for “technology”.
